Customer Care

Customers are the lifeline of Jumbo and the spirit to serve and care for them is based on this unshakeable conviction. Jumbo Service Centres boasts of an area of over 2200 square meters with dedicated and ample space for a reception, workshop, spare parts store and a training academy to ensure continuous skill up gradation. With over 180 trained technicians and support staff, the integrated Service Center provides service to electronics, home appliances, air conditioners, mobile phones and IT products all at one place. Further, a dedicated fleet of Mobile workshop facilities provide repair and maintenance services at the Customer’s place itself thus enabling convenience for them.

Call Centre Helpline No’s

Toll Free No: 800 0054

Press 1 for LG products
Saturday to Thursday: 7 AM to 7 PM
Friday: 1 PM to 7 PM

Press 2 for all other brands
Saturday to Thursday: 8 AM to 5 PM


Locations

Main Service Centre

Address : PO Box 4668, Street No 36, Gate No 2,
Sanayya Industrial Area.
Working Hours: 8 AM to 1 PM & 2 PM to 5 PM
                               
Contact No: +974 – 4450 6160
Email:  service@jumboqatar.com


Satellite Service Centre’s

Address : PO Box 4668, Building No: 13, Zone 47,
Street No 902, Old Air port, Doha Qatar
Working Hours: 8 AM to 5 PM

Contact No: +974 44011740
Email: service@jumboqatar.com


Spare Parts Center – Najma

Contact No: +974 – 5019 0148
Email : partsnajma@Jumboqatar.com

Saturday to Thursday: 9 AM to 1 PM & 2 PM to 8 PM
Friday: 3 PM to 10 PM

Spare Parts Center – Sanaya

Contact No: +974 – 5585 2305
Email : parts@jumboqatar.com


For all B2B requirements of Spare parts:

Contact Mr. Walter – +974 – 50190092
Email : walter@Jumboqatar.com